Shipping policy
Shipping Policy
Thank you for shopping with Evoyra.
Below you will find important information regarding order processing, shipping times, and delivery expectations.
Order Processing Time
All orders are processed within 12–72 hours (business hours) after the order is placed.
Orders are not processed or shipped on weekends or public holidays.
During periods of high order volume, processing times may be slightly extended. If there is a significant delay in shipping your order, we will notify you via email.
Shipping Time
Once your order has been processed and shipped, the estimated delivery time is:
2–14 business days
Delivery times may vary depending on the destination country, customs processing, and local postal services.
Please note that these are estimated shipping times and not guaranteed delivery dates.
Order Tracking
Once your order has shipped, you will receive a tracking number via email.
You can track your order anytime at:
(LINK)
Please allow 1–3 business days for the tracking information to update after receiving your shipping confirmation.
Shipping Delays
While we work hard to ensure timely deliveries, delays may occur due to factors outside our control, such as:
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Customs inspections
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Carrier delays
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Weather conditions
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Holiday shipping congestion
Evoyra is not responsible for delays caused by shipping carriers or customs.
Incorrect Shipping Address
Please make sure that your shipping address is correct at checkout.
If an incorrect or incomplete address is provided, your order may be delayed or returned to the sender.
Evoyra is not responsible for orders shipped to an incorrect address provided by the customer.
Lost or Stolen Packages
Evoyra is not responsible for lost or stolen packages that are marked as delivered by the carrier.
If your package is marked delivered but you have not received it, we recommend contacting your local postal service or carrier directly.
Customs, Duties, and Taxes
International shipments may be subject to customs fees, import duties, or taxes depending on your country’s regulations.
These charges are the responsibility of the customer and are not included in the product or shipping price.